This policy explains how fly33 collects, uses, stores and protects your personal data. Please read it carefully before registering an account.
fly33 collects registration details, identity documents, payment information, transaction history, device data and gameplay records to operate the platform and comply with regulatory obligations.
All personal data at fly33 is protected with TLS 1.3 encryption in transit and AES-256 encryption at rest. Access to personal data is restricted to authorised personnel only.
fly33 does not sell your personal data. We share data only with payment processors, identity verification partners, regulatory authorities and fraud prevention services – never with advertisers.
You have the right to access, correct, export and request deletion of your personal data held by fly33, subject to legal retention obligations and ongoing account status.
fly33 uses essential and analytical cookies to maintain session integrity and improve platform performance. You can manage cookie preferences from your browser settings at any time.
For any privacy-related queries or to exercise your data rights, contact the fly33 data team at [email protected]. We aim to respond to all privacy requests within 30 days.
This Privacy Policy ("Policy") describes how fly33 ("the Platform", "fly33", "we", "us", "our"), operating at fly33.club, collects, uses, discloses, stores and protects personal information obtained from users ("Player", "User", "you") of the fly33 website and all associated services. This Policy applies to all players accessing fly33 from Pakistan and from all other locations globally. By registering an account or using any fly33 service you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not consent, you must not use fly33.
1.1 fly33 is committed to protecting your privacy and handling your personal data with transparency and care. This Policy is designed to help you understand what data we hold about you, why we hold it and what choices you have regarding its use.
1.2 We operate an online casino and sports betting platform primarily serving English-speaking Pakistani players from Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad and other cities. The nature of our business requires us to collect and process certain categories of personal and financial data in order to provide, verify and secure our services.
1.3 This Policy should be read alongside the fly33 Terms and Conditions, which are incorporated by reference. In the event of a conflict between this Policy and the Terms and Conditions, the Terms and Conditions shall prevail unless this Policy provides a higher standard of protection for your data.
2.1 fly33 acts as the data controller in respect of personal data collected through the fly33 platform. As data controller, fly33 determines the purposes and means by which your personal data is processed.
2.2 Questions or requests relating to this Policy or your personal data should be directed to the fly33 data team at [email protected].
3.1 Registration Data. When you create a fly33 account, we collect your name, date of birth, mobile number, email address, residential address and any other information required to complete the registration process and verify your identity.
3.2 Identity Verification Data. To comply with age verification and anti-money laundering obligations, fly33 may collect copies of government-issued identity documents such as your CNIC, passport or driving licence. For Pakistani players, this typically means CNIC verification.
3.3 Payment and Financial Data. We collect details of deposits, withdrawals and transaction history. For JazzCash and Easypaisa transactions, we collect your linked mobile number. For bank transfers, we collect account details required to process the transaction. We do not store full payment card numbers on our own servers.
3.4 Gameplay Data. We collect records of all gaming and betting activity on fly33, including game history, bet amounts, winnings, losses, session duration and responsible gaming tool usage.
3.5 Technical Data. We automatically collect device identifiers, IP addresses, browser type and version, operating system, referring URLs, pages visited and session timestamps when you access fly33.
3.6 Communications Data. We retain records of communications between you and fly33 support, including live chat transcripts and email correspondence.
fly33 uses your personal data for the following purposes:
5.1 Contract Performance. Processing necessary to fulfil our obligations to you under the fly33 Terms and Conditions, including account management, payment processing and service delivery.
5.2 Legal Obligation. Processing required to comply with applicable laws, including age verification, anti-money laundering checks and regulatory reporting.
5.3 Legitimate Interests. Processing for fraud prevention, platform security, abuse detection and service improvement, where such processing does not override your fundamental rights and freedoms.
5.4 Consent. Where we send marketing communications or use non-essential cookies, we rely on your consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
6.1 fly33 does not sell, rent or trade your personal data to any third party for their own marketing purposes.
6.2 We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
6.3 All third-party recipients are required to maintain appropriate security standards and may only use your data for the specific purpose for which it was shared.
7.1 fly33 may transfer personal data to third parties located outside of Pakistan. Where such transfers occur, fly33 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under this Policy.
7.2 Safeguards for international transfers include contractual data processing agreements incorporating internationally recognised standard clauses and, where applicable, adequacy determinations.
8.1 fly33 retains personal data for as long as your account is active and for a period thereafter as required by applicable law and our internal data retention schedule.
8.2 Transaction and identity verification records are retained for a minimum of five years following account closure to satisfy anti-money laundering regulatory requirements.
8.3 After the applicable retention period has expired, personal data will be securely deleted or anonymised.
9.1 fly33 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help us maintain session integrity, remember your preferences and analyse platform usage.
9.2 Essential Cookies are required for core platform functionality including login sessions and security. These cannot be disabled without affecting your ability to use fly33.
9.3 Analytical Cookies help fly33 understand how players navigate the platform, which pages are visited most frequently and where usability improvements may be beneficial. These cookies collect data in aggregated, anonymised form.
9.4 You can manage or delete cookies through your browser settings at any time. Disabling non-essential cookies will not affect your account or your ability to deposit, play or withdraw.
Subject to applicable law and verification of your identity, you have the following rights with respect to your personal data held by fly33:
To exercise any of these rights, contact fly33 at [email protected]. We will respond within 30 calendar days. Some requests may be subject to identity verification before processing.
11.1 fly33 services are strictly restricted to persons aged 18 and above. fly33 does not knowingly collect personal data from minors. If fly33 becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately and the associated account closed.
11.2 If you believe that a minor has registered a fly33 account, please contact us immediately at [email protected].
12.1 fly33 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These measures include TLS 1.3 encryption for all data in transit, AES-256 encryption for sensitive data at rest, role-based access controls, multi-factor authentication for administrative systems and regular security assessments.
12.2 While fly33 takes reasonable steps to protect your data, no internet transmission is completely secure. You are responsible for maintaining the security of your fly33 login credentials and for notifying us immediately of any suspected unauthorised access.
13.1 fly33 reserves the right to update this Privacy Policy at any time. The current version will always be published on this page with the date of last revision. Material changes will be communicated to registered players via email or platform notification.
13.2 Continued use of fly33 following publication of a revised Policy constitutes your acceptance of the changes. If you do not accept the revised Policy, you must discontinue use of fly33 and may close your account by contacting support.
14.1 For any questions about this Privacy Policy, to exercise your data rights, or to raise a privacy concern, please contact the fly33 data team at [email protected]. Our support team is also available 24/7 via live chat on the fly33 platform.
14.2 If you are not satisfied with fly33's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
fly33 is built on a foundation of trust. Your data is protected, never sold, and always handled with care.
Questions about your data? Our support team is available 24/7.
18+ fly33 is for entertainment. Please ensure online gaming is lawful in your jurisdiction. Play responsibly.